1. How do I determine my size for Mojoliyah clothing?
At Mojoliyah, we provide a detailed size guide for each product to help you find the perfect fit. You can refer to our size chart located on the product page or contact our customer service team for personalized sizing advice.
2. What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options such as PayPal for a convenient and safe shopping experience.
3. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please contact our customer service team for more information on shipping rates, delivery times, and customs regulations for your specific location.
4. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier's website.
5. What is your return policy?
We want you to be completely satisfied with your purchase from Mojoliyah. If for any reason you are not happy with your order, we offer a hassle-free return process within 30 days of receiving your items. Please review our detailed return policy for more information.
6. Can I exchange an item for a different size or color?
If you need to exchange an item for a different size or color, please contact our customer service team to initiate the exchange process. We will guide you through the necessary steps to ensure a smooth exchange experience.
7. Do you offer gift cards?
Yes, we offer gift cards that make the perfect present for any fashion-forward individual. Gift cards are available for purchase on our website and can be used towards any Mojoliyah product.
8. How can I stay updated on new arrivals and promotions?
To stay informed about our latest collections, styling tips, and exclusive offers, we recommend subscribing to our newsletter and following us on social media. You can also visit our website regularly to browse new arrivals and take advantage of special promotions.
9. Are your products ethically made?
At Mojoliyah, we are committed to ethical practices and sustainable fashion. We work closely with manufacturers who prioritize fair labor standards and environmental consciousness. Our goal is to offer stylish clothing that is not only beautiful but also ethically produced.
10. How can I contact customer service for further assistance?
If you have any additional questions or need assistance with your order, our customer service team is here to help. You can reach us via email at moappaarel@gmail.com or by phone at 08066405484 during our business hours.
We are dedicated to providing exceptional service and ensuring a delightful shopping experience for all our customers.